Wednesday, January 5, 2011

How to pay electricity bill using Mpesa service

The introduction of mobile phone money transfer in Kenya established a complete era in payment of utility bills including purchasing of goods. Today, there is a simple elaborate process introduced by the Kenya power and lighting company in conjunction with Safaricom Kenya ltd through the Mpesa system to help the Kenya power and lighting company customers pay the electricity bill at their convenience.


It should however be noted that, there are also other mobile phone money transfer services in Kenya like "Airtel money", orange money and " YU" money from various mobile service providers that aid customers pay for their utility bills at their convenience. How to pay electricity bill using this service could be tricky if all the steps involved are not followed accordingly.Past are the days when the Kenya power and lighting company customers had to make long queues at their offices in order to pay their monthly electricity bills. With the introduction of the this phone payment service system, payment of electricity bill moved to a whole new level with anticipation of further improving its efficiency in future. However to enjoy this simple service, a lot of attention should be shifted to how to pay electricity bill using this phone payment service without any occurrence of unnecessary hitches. At the comfort of your home, you are able to pay the electricity bill without any huddle.But the biggest issue is how to pay electricity bill using the phone payment service.
Here is the process on how to pay electricity bill using Mpesa service;
1.      From the Mpesa menu on your phone, select PAY BILL
2.      Enter the Kenya power and lighting company (KPLC) BUSINESS NUMBER 888888
3.      Enter your full KPLC ACCOUNT NUMBER Example: 12345-01
4.      Enter amount you intent to pay for your bill.
5.      Enter your Mpesa secrete pin
6.      Confirm and wait for the transaction confirmation message from Mpesa.
With these simple steps, payment for your electricity bill is simple , easy and more efficient than ever before. The option of pay bill doe not only apply to the Kenya power and lighting company, other businesses do accept payments through the phone payment system, however the business number of a certain business like in this case the Kenya power and lighting company (KPLC which is 888888)is distinct from other businesses that use the same phone payment system.
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5 comments:

informative wish to get such articles from you please incclude Airtel money in your articles

An excellent service,thanks 2 Safcom n the KP mangmnt.

can you pay electricity bill using world remit from overseas

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