Post Bank, in collaboration with M-Pesa, has introduced Patacash, a cutting-edge mobile phone banking service that empowers M-Pesa users with Post Bank accounts to access their funds seamlessly through their mobile phones. Patacash provides Post Bank customers with the convenience of withdrawing and depositing money into their accounts using the M-Pesa platform. This service comes at a time when mobile banking has become the primary method for conducting cash transactions among Kenyans. Mobile banking has permeated the Kenyan market to such an extent that it is now used for paying for goods, settling utility bills, and facilitating money transfers to friends and family.

Currently, many banks in Kenya have forged partnerships with Safaricom to leverage the M-Pesa service in bolstering their mobile banking offerings. Examples of these services include Patacash (Post Bank), Mkesho (Equity Bank), and Pesa pap (Family Bank). In these arrangements, Safaricom benefits from transaction fees generated through M-Pesa, while the banks generate revenue through withdrawals. The banking landscape in Africa is undeniably embracing the mobile revolution.

To utilize Patacash, interested individuals must hold an account with Post Bank and register for the Patacash mobile banking service by completing an application form at any Post Bank branch nationwide. Upon successful registration, their mobile phones will be activated, and they will receive a Personal Identification Number (PIN) via a text message.

For depositing cash into a Post Bank account using M-Pesa, the following steps should be followed:

  • Access the M-Pesa menu on your mobile phone.
  • Select the "Pay Bill" option.
  • Enter the Post Bank account number.
  • Input your full Post Bank account number.
  • Specify the desired deposit amount.
  • Enter your M-Pesa PIN.
Transaction details, such as Pay Bill number and account details, will be displayed on the screen (e.g., Pay Bill 200999, Account KAACBST0003706, Kshs.4000).
To withdraw cash from a Post Bank account using M-Pesa, follow these steps:

  • Dial *498# on your mobile phone and press the Call button.
  • Select option 2 for Money Transfers and press OK.
  • Type 0 and select "Account Number," then press OK.
  • Enter the amount you wish to withdraw and press OK.
  • Input your Mobile Banking account PIN and press OK.
  • You will receive a confirmation message via SMS.
It's important to note that users can register multiple accounts for enhanced convenience and flexibility.

The collaboration between Post Bank and M-Pesa marks a significant stride in the evolution of banking technology in Africa, as more individuals gain access to secure and efficient mobile banking services. With Patacash, Post Bank customers can conveniently manage their finances, enhancing their overall banking experience.