Tuesday, April 5, 2011

Pesa Pap from Family Bank joins Mpesa Service to offer Mobile Banking

Mobile phone banking service is one of the fastest growing innovations in the banking sector. Pesa Pap, allows customers to make cash transactions on their bank accounts by just using a mobile phone equipped with money transfer services like Mpesa. The most used mobile money transfer service is Mpesa an innovation from Safaricom; a leading telecommunications service provider in the country.

 Pesa Pap is an innovative service launched between Safaricom and Family Bank to allow their customers make cash transactions on their accounts using a mobile phone. By using Pesa Pap, customers have access to their accounts using a mobile phone 24/7 on a relatively cheap and secure mobile banking service platform. Pesa Pap has been developed with simplicity and provides access to a wide menu of supported services. For registered members, Pesa Pap menu can be reached by dialing *325# on their mobile handsets.

Registration for Pesa Pap Mobile banking service

·        Customers can register for pesa pap service by filling application forms at their nearest Family bank branch.
·        After registration, customers will receive a PIN via a text message
·        Customers mobile phones are activated after completion of the registration process
·        Just dial *325# on your mobile phone to access pesa pap menu
How to deposit cash into your family bank account using Pesa Pap
1.      From your Mpesa menu, select pay bill
2.      Enter the Family bank’s business number 222111
3.      Enter your bank account number
4.      Then press send to transfer the amount

How to withdraw cash from your family bank account using Pesa Pap
1.      Dial *325# on your phone to access Pesa Pap menu
2.      Reply with 2 for Mpesa
3.      You can also reply with 0 for Mpesa
4.      Enter the total amount you want to transfer from your bank account to your Mpesa account
5.      Enter your Pesa Pap PIN
6.      Wait for a reply message

Other services offered by Pesa Pap include;
1.      Mini statement request
2.      Purchasing airtime
3.      Statement request
4.      Salary advance
5.      Cheque book order
6.      Stop cheque

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