Saturday, May 7, 2011

Orange Telkom Kenya Customer Care Contact Numbers


Orange Telkom Kenya is one of the mobile service providers in Kenya with a relatively excellent accessible customer care unit. A call to Orange Telkom Kenya customer care center barely lasts a minute before getting in touch with a representative. It is ranked third in the country according to mobile subscribers’ market share. A call to other provider’s customer care like Safaricom takes between 10 and 20 minutes to get through to a customer care representative.

 Orange Telkom Kenya Customer care contact numbers;

·        Dial: 100 from your Orange line, Orange fixed plus line or Telkom fixed line free of charge.

·        If you are using a Sim card from other networks to call Orange Telkom Kenya Customer care, call: 020 222 10000, within Kenya (local tariff charges apply)

·        If you are roaming in other countries other than Kenya, call: +254 20 222 1000 (international tariff charges apply)

Orange Telkom Kenya Customer care contact Emails;
·        If you need help on the following;
                                i.            Orange mobile 

                              ii.            Orange broadband

                            iii.            Orange fixed plus

Send an Email to: customercare@orange.co.ke

·        If you need help on Orange fixed line and corresponding services,

·        Orange Telkom Kenya customer care mailing address;
Write a mail and address to

Customer care management,
P.O BOX 46842, 00100
Nairobi

Orange Telkom Kenya customer care fax number;
Fax no. +254 (0) 20 323 4504
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8 comments:

There is a list of all Orange Shops along with their contacts and physical locations in Kenya here too: http://bit.ly/gdXcqf

I have a telekom fixed line residential 020-3753868 which is dead every one month since i got it 2007 so i would like to terminate the services and get my refund immediately as telekom still operates in a pathetic way although taken over by orange.
call me on 0724 147147

great customer service,pathetic back office!

Hi!! am an orange customer and have received a call from this line 0774963420 ...claiming have won from orange kenya.....pliiiz verify if u are having running promotions ....n if it genuine

I also received a call from 0770700120 claiming that I have won, are these genuine numbers

one defining difference between Orange customer care and the likes of Safaricom is that they (Orange) are reachable but will never sort out your issues. On the other hand safaricom lines are always busy but once it goes through, you are most likely to get a solution.

hi?i bought an orange line yesterday and i was told that the network is down
they cant activate it.i bought the line from orange offices just after central bank
so am still waiting for the same to be done my question is how long does it take
to activate one line...the card serial no is 89254070000110114883

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