Wednesday, June 8, 2011

How to Become an Airtel Money Pesa Mkononi Agent

Mobile service providers with banking services have created more jobs for youths in Kenya; a small investment capital is required to become an agent for any mobile service provider such as Mpesa for Safaricom and Airtel Money for Airtel. Currently, there are several Mpesa agents across Kenya; on the other hand, Airtel Money is engaging more agents with an affordable investment to become Airtel Money agents. To become an Mpesa agent, a total investment of more than Kshs.100,000 is required; however, Airtel Money agents are only required to pay Kshs.30,000

Benefits of becoming an Airtel Money Agent;
  1. Lucrative additional income from commissions earned on transactions
  2. Additional customers to your shop
  3. Beautiful free trade marketing material on Airtel and Airtel Money on your shop

How to become Airtel Money Agent;
  1. Submit prerequisite Airtel Money agent documents to the nearest Airtel center/representative or have them scanned and send by Email to
  2. These documents should contain your location or alternatively call customer care on 111 and indicate your location.
  3. Bharti Airtel Kenya representatives will visit the mentioned location and take you through the next steps if you are approved.
  4. After completion of the above process, Airtel Money representative will issue you a trading Sim card and train you on the process
  5. You will then be given Airtel Money point of sale materials and a user guide.

Airtel Money Agent Requirements;
  1. A certified copy of business registration certificate
  2. A completed Airtel Money Agent application form
  3. Identification of business owners
  4. Certified copy of PIN
  5. Certificate of the business at least one outlet not more than 3
  6. Capital requirement of Kshs.30,000 per outlet
Business owners pass port photos
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I am a dissappointed Airtel money customer. 2 Days ago I received 2 sms from airtel money that my account was debited with Rs.400 & Rs. 295. But I hadn’t made any transaction. Those were fraud transactions.I made call to customer care but they refused about that. Details of transaction are given below :-
S.No. Transaction ID Date of transaction Time of transaction Description of transaction Amount of transaction (Rs.) Debit/ Credit
1 4091676 26/04/2012 10:34 AM AIR_PREPAID_MOB|UW:Utility Payment 40.0 DR
2 4091421 26/04/2012 10:33 AM AIR_PREPAID_MOB|UW:Utility Payment 100.0 DR
I have even filed a complaint against them on their site as well as at Consumer Court site but so far no action has been taken on this case.

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